Forbes Hotel Standards Checklist
Forbes Hotel Standards Checklist
General Items
- Review and update standards regularly
- Conduct mystery guest audits
- Ensure compliance with local regulations
Guest Room Standards
- Ensure room is clean and well-maintained
- Check for proper lighting and temperature control
- Verify quality of linens and towels
- Ensure all amenities are stocked (shampoo, soap, etc.)
- Test functionality of electronics (TV, remote, etc.)
- Inspect furniture for wear and tear
- Ensure room decor meets brand standards
Service Standards
- Train staff on customer service expectations
- Ensure prompt check-in/check-out procedures
- Provide personalized guest services
- Gather guest feedback regularly
- Respond to guest inquiries and complaints efficiently
- Maintain a professional appearance of staff
Food & Beverage Standards
- Ensure menu offerings meet quality expectations
- Verify food presentation and portion control
- Check cleanliness of dining areas and kitchen
- Ensure staff are trained in food safety protocols
- Monitor service speed and attentiveness
Facility Standards
- Maintain cleanliness in public areas
- Ensure safety and security measures are in place
- Inspect elevator and stairwell conditions
- Check pool and fitness area maintenance
- Ensure proper signage and wayfinding
Overall Experience Standards
- Conduct regular staff training sessions
- Implement quality control checks
- Monitor guest satisfaction scores
- Ensure brand consistency across all touchpoints
Generated from Panda Checklist
Get More Done with Checklist App
Stop juggling multiple tools and spreadsheets. Our app helps you organize tasks, collaborate with your team, and track progress all in one place.
Smart Task Management
Create and organize tasks with priorities, due dates, and reminders.
Team Collaboration
Share checklists, assign tasks, and track progress in real-time.
Progress Tracking
Visualize progress with charts and stay motivated with achievements.