Asus RMA Checklist
Asus RMA Checklist
General Items
- Check for Firmware Updates
- Review Asus RMA Policy
Pre-RMA Preparation
- Check Warranty Status
- Back Up Data
- Remove Personal Information
- Document Issues
- Gather Purchase Proof
Packaging the Product
- Use Original Packaging if Available
- Include All Accessories
- Securely Pack to Avoid Damage
- Include RMA Number on Package
Completing RMA Request
- Visit Asus RMA Website
- Fill Out RMA Form Accurately
- Print and Attach RMA Form
- Select Shipping Method
Shipping the Product
- Choose Reliable Shipping Service
- Insure Package if Necessary
- Track Shipment
- Keep Shipping Receipt for Reference
After RMA Submission
- Monitor RMA Status Online
- Respond to Asus Communication Promptly
- Be Aware of Timeframes for Processing
Generated from Panda Checklist
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